Once your booking is completed, a confirmation email is automatically sent to the email address provided. If you haven’t received it or have misplaced it, don’t worry—we’re here to help.
Our support team can resend your confirmation email so you have everything you need for your trip.
How to Get Another Copy Online
- Log in to your Anantara Vacation Account, then select Travily account
- Go to My Account
- Select My Bookings then click View More Details on your hotel booking
- Click Send Voucher
The booking confirmation will be sent to your registered email. If you haven't received it or can't access your email, contact our support team.
Contact Us
Email:
📧 support@gotravily.com
Phone Numbers:
- Thailand: +66 2566 0592
- Singapore: +65 3125 1862
- Japan: +81 50 5050 9887
- Taiwan: +886 8 0149 1432
- Hong Kong: +852 8 0090 6441
- Australia: +617 5514 3359
- China: +86 40 0635 1701
Operational Hours (Thailand Time – ICT)
- Monday to Friday: 8:00 AM – 6:00 PM
- Saturday: 8:00 AM – 5:00 PM
- Sunday: 8:00 AM – 5:00 PM
Important Things to Know
- Check your spam or junk folder before contacting us
- Confirmation emails can be resent quickly
- Having your booking or contact details ready may help speed up the process