Cancellation policies vary based on the hotel, airline, or service provider you booked with. Some bookings may allow free cancellation within a certain timeframe, while others may be non‑refundable or have fees.
You can cancel your Travily booking directly through our website in just a few clicks, subject to the booking’s cancellation policy.
How to Cancel Your Booking Online
Customers can manage and cancel their own bookings easily through the Travily website. Follow these steps:
- Log in to your Anantara Vacation Account, then select Travily account.
- Go to My Account
- Select My Bookings then click View More Details on your hotel booking
- Choose Cancel Booking and follow the prompts
What If I’m Unable to Cancel Online?
If you don’t see the option to cancel or encounter an error, this may be due to supplier rules, booking restrictions, or timing. In this case, please contact our support team so we can review your booking and assist you.
Contact options:
- Email: support@gotravily.com
- Phone: Call our support team for faster assistance
Important Things to Know
- Cancellation eligibility depends on the supplier’s terms and conditions
- Some bookings may be non‑refundable or have cancellation fees
- Any applicable refunds will be processed according to the booking policy